Cookie Policy

Last Updated: January 6, 2026

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their site is being used.

Cookies can be "persistent" (remain on your device until deleted or expired) or "session" cookies (deleted when you close your browser).

2. How We Use Cookies

SimLeap uses cookies to:

  • Enable core website functionality
  • Remember your preferences and settings
  • Provide live chat support through Tawk.to
  • Understand how visitors interact with our website
  • Improve our website and services

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function properly. Without them, certain features may not work correctly.

Cookie Purpose Duration
wf_login_token Webflow session management Session
cf_clearance Cloudflare security verification 30 minutes

3.2 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences.

Cookie Purpose Duration
tawkUUID Tawk.to live chat - identifies your chat session 6 months
TawkConnectionTime Tawk.to live chat - tracks connection time Session
__tawkuuid Tawk.to live chat - unique visitor identifier 6 months

3.3 Third-Party Cookies

We use the following third-party services that may set cookies:

Tawk.to (Live Chat)

Our live chat feature is powered by Tawk.to. This service uses cookies to:

  • Maintain your chat session across pages
  • Remember if you've chatted with us before
  • Enable chat history for returning visitors

For more information, see Tawk.to's Privacy Policy.

Cloudflare

Our website is hosted on Cloudflare, which may set cookies for:

  • Security and bot protection
  • Performance optimization

For more information, see Cloudflare's Cookie Policy.

4. Managing Cookies

4.1 Browser Settings

You can control and manage cookies through your browser settings. Most browsers allow you to:

  • View what cookies are stored and delete them individually
  • Block third-party cookies
  • Block all cookies
  • Delete all cookies when you close your browser

4.2 Browser-Specific Instructions

Here's how to manage cookies in popular browsers:

  • Chrome: Settings → Privacy and Security → Cookies and other site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

4.3 Impact of Blocking Cookies

If you choose to block or delete cookies:

  • Some features of our website may not work properly
  • Live chat functionality may be limited
  • You may need to re-enter preferences each time you visit

5. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your activity tracked. Our website does not currently respond to DNT signals, but we do not engage in behavioral tracking for advertising purposes.

6. Cookie Consent

By continuing to use our website, you consent to our use of cookies as described in this policy. If you do not agree with our use of cookies, you should adjust your browser settings accordingly or refrain from using our website.

7. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated "Last Updated" date.

8. Contact Us

If you have questions about our use of cookies, please contact us:

  • Live Chat: Click the chat icon on our website
  • Email: Through our contact form

9. Related Policies

For more information about how we handle your data, please see:

  • Privacy Policy
  • Terms of Service

By using SimLeap's website, you acknowledge that you have read and understood this Cookie Policy.